Privacy Policy

1. Game data

The app stores information required to run the game, including hotel progress, rooms, staff upgrades, mystery progress, settings, virtual currency balances, purchase-fulfilment records and other gameplay state.

Game data is stored locally on your device. Where iCloud save or Apple device backup features are available and enabled, some game data may also be stored or synchronized using Apple's iCloud services associated with your Apple ID. The developer does not operate an independent cloud-save account or server.

2. In-app purchases and subscriptions

Optional purchases, including Gem packs, premium items and Grand Hotel Club, are processed by Apple through StoreKit and the App Store. Apple handles payment information; the developer does not receive your payment-card details.

To fulfil purchases, restore eligible entitlements and prevent duplicate fulfilment, the app may process StoreKit information such as product identifiers, transaction identifiers, subscription status and transaction verification status. Relevant fulfilment records may be stored with your game data.

3. Data the app does not intentionally collect

• Developer-created account credentials
• Precise or coarse location
• Contacts
• Photos or photo-library contents
• Camera or microphone data
• Advertising identifiers
• Cross-app or cross-website tracking data
• Data through third-party advertising or developer-added analytics SDKs

4. Apple services

App Store / StoreKit

Purchases, subscriptions and App Store services are provided by Apple and are governed by Apple's own terms and privacy policies.

iCloud

If iCloud features are enabled, Apple may process and store game-save data as part of its iCloud service. iCloud is controlled through your Apple ID and device settings.

GitHub Pages

This website is hosted with GitHub Pages. The site contains no advertising or developer-added analytics scripts. GitHub may process ordinary website request information as the hosting provider under GitHub's own privacy terms.

5. Support messages

If you voluntarily email support, the developer receives the information you choose to provide, such as your email address and the contents of your message. Do not send passwords, payment-card details or other sensitive information.

Support correspondence may be retained only as long as reasonably necessary to resolve your request, prevent abuse or fraud, or meet applicable legal obligations.

6. Retention and deletion

Local game data remains on your device until it is reset, overwritten or removed. Deleting the app normally removes local app data, subject to Apple-controlled iCloud, backup and restore features.

You can manage iCloud data and device backups through Apple settings. You may contact the developer regarding information you voluntarily sent directly to support.

7. Children's privacy

The app does not provide a developer-operated account system and is not designed to solicit personal information from children. If you believe personal information was voluntarily sent to support by a child, contact the developer so it can be reviewed and, where appropriate, deleted.

8. Changes to this policy

This policy may be updated when the app's features or data practices change. The date at the top of this page will be updated when material changes are made.

9. Contact

Ramsey Badir
Email: ramseydeveloper@icloud.com
Support: Grand Hotel Noir Support